Arbitration Requirements

The Lassen Association of Realtors® (LAOR) provides various services to assist their Members, their member’s clients and the public in the resolution of disputes. By virtue of becoming and remaining a Member of the Lassen Association of Realtors®, Members agree to abide by the Association bylaws and the REALTOR® Code of Ethics. The dispute resolution system (DRS) of LAOR helps settle differences between sellers and buyers, and between consumers and real estate practitioners through the ombudsman program, mediation and in some arbitration situations. The DRS is a means of resolving disputes out of court. Working toward dispute resolution through mediation can improve understanding between real estate professionals and their clients, and provide an alternative to costly and time-consuming legal procedures. The DRS is a serious effort to design workable and fair alternatives to traditional civil litigation, thereby discouraging frivolous complaints.

Role of Association Staff

The Association's paid professional staff members are not lawyers. The Professional Standards Coordinator is responsible for ensuring that the professional standards process of paperwork administration, notifications, correspondence, and maintenance of the confidential case files is done in a timely and efficient manner according to the policies and procedures set forth in the California and National Association of REALTORS® Professional Standards manuals. The staff is not allowed to dispense legal advice or counsel you on your case. The entire arbitration complaint process usually takes a minimum of 75 days but may take longer. It is the ultimate duty of staff to ensure due process to all parties. You can assist staff by making sure that additional requests for information and any pertinent deadlines in the process are responded to in a timely manner. If you have procedural questions about requesting arbitration, please contact the Association Executive at (530) 257-5220 or at lassenassoc@yahoo.com.

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Upcoming Events

March 7th ~ Herlong Career Fair Booth

March 13th ~ City Caravan

March 19th ~ Board Meeting 8am

March 19th ~ General Meeting 9am

March 27th ~ Country Caravan

March 28th-April 2nd ~ AE Institute in Texas - LAOR Office Closed

April 9th ~ New Member Orientation 9am-12pm

April 19th ~ LAOR Scholarship Applications due

April 18th & 22nd ~ LAOR Office closed

April 23rd ~ Board Meeting 8am

May 1st-May 3rd ~ C.A.R. Expo Mtgs - LAOR Office closed

May 21st ~ Board Mtg 8am

May 23rd ~ Region 2 Education Day in Red Bluff - LAOR Office closed

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