Arbitration Requirements

The Lassen Association of Realtors® (LAOR) provides various services to assist their Members, their member’s clients and the public in the resolution of disputes. By virtue of becoming and remaining a Member of the Lassen Association of Realtors®, Members agree to abide by the Association bylaws and the REALTOR® Code of Ethics. The dispute resolution system (DRS) of LAOR helps settle differences between sellers and buyers, and between consumers and real estate practitioners through the ombudsman program, mediation and in some arbitration situations. The DRS is a means of resolving disputes out of court. Working toward dispute resolution through mediation can improve understanding between real estate professionals and their clients, and provide an alternative to costly and time-consuming legal procedures. The DRS is a serious effort to design workable and fair alternatives to traditional civil litigation, thereby discouraging frivolous complaints.

Role of Association Staff

The Association's paid professional staff members are not lawyers. The Professional Standards Coordinator is responsible for ensuring that the professional standards process of paperwork administration, notifications, correspondence, and maintenance of the confidential case files is done in a timely and efficient manner according to the policies and procedures set forth in the California and National Association of REALTORS® Professional Standards manuals. The staff is not allowed to dispense legal advice or counsel you on your case. The entire arbitration complaint process usually takes a minimum of 75 days but may take longer. It is the ultimate duty of staff to ensure due process to all parties. You can assist staff by making sure that additional requests for information and any pertinent deadlines in the process are responded to in a timely manner. If you have procedural questions about requesting arbitration, please contact the Association Executive at (530) 257-5220 or at lassenassoc@yahoo.com.

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Upcoming Events

January 15th-19th ~ LAOR Office closed for the C.A.R. Business Mtgs

January 30th ~ Board of Director Orientation 9-11am

February 14th ~ Caravan 9am

February 19th ~ Presidents Day Holiday (office closed)

February 20th ~ Board Meeting 8am

February 20th ~ General Mtg 9am

February 21st - Caravan (if needed)

February 28th ~ Career Day participation

March 8th ~ LAOR Office Closed

March 14th ~ Caravan

March 11th ~ Daylight Savings Time Begins

March 19th ~ LAOR Office Closed

March 20th ~ First day of Spring!

March 20th ~ Board of Director Mtg 8:30am

March 26th~March 30th - LAOR Office closed (if the baby arrives on time!)

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