Arbitration Requirements

The Lassen Association of Realtors® (LAOR) provides various services to assist their Members, their member’s clients and the public in the resolution of disputes. By virtue of becoming and remaining a Member of the Lassen Association of Realtors®, Members agree to abide by the Association bylaws and the REALTOR® Code of Ethics. The dispute resolution system (DRS) of LAOR helps settle differences between sellers and buyers, and between consumers and real estate practitioners through the ombudsman program, mediation and in some arbitration situations. The DRS is a means of resolving disputes out of court. Working toward dispute resolution through mediation can improve understanding between real estate professionals and their clients, and provide an alternative to costly and time-consuming legal procedures. The DRS is a serious effort to design workable and fair alternatives to traditional civil litigation, thereby discouraging frivolous complaints.

Role of Association Staff

The Association's paid professional staff members are not lawyers. The Professional Standards Coordinator is responsible for ensuring that the professional standards process of paperwork administration, notifications, correspondence, and maintenance of the confidential case files is done in a timely and efficient manner according to the policies and procedures set forth in the California and National Association of REALTORS® Professional Standards manuals. The staff is not allowed to dispense legal advice or counsel you on your case. The entire arbitration complaint process usually takes a minimum of 75 days but may take longer. It is the ultimate duty of staff to ensure due process to all parties. You can assist staff by making sure that additional requests for information and any pertinent deadlines in the process are responded to in a timely manner. If you have procedural questions about requesting arbitration, please contact the Association Executive at (530) 257-5220 or at lassenassoc@yahoo.com.

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Upcoming Events

October 9th ~ Board Mtg 8am - Black Knight presentation 9am

October 10th ~ LAOR Office closed (vacation day)

October 14th ~ Holiday (Office Closed)

October 15th ~ New Member Orientation 9am-12pm

October 16th ~ City Caravan 9am

October 23rd ~ Country Caravan 9am

October 30th ~ Combined Caravan 9am (if needed)

November 4th-8th ~ N.A.R. Expo (LAOR Office closed)

November 11th - Holiday (LAOR Office closed)

November 19th ~ Board Mtg 8am

November 19th ~ General Mtg 9am

November 27th & 28th ~ Holiday/Vacation time (LAOR Office closed)

November Caravan dates TBD

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